Can AI Revolutionize Performance Management and Feedback in HR?

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Blending Artificial Intelligence in performance review process of Human Resource Management has been a major move on managing employee evaluation and feedback. Let's dig into how AI-powered performance management and feedback are modifying HR practices while aligning with core principles of performance management.

 

Goal Setting and Creating Personalized Development Plans.

Managers of organizations can use AI tools to set clear and specific performance goals which will be challenging enough to motivate, for employees by analyzing data. These goals will help employees to identify priorities, enhance and apply their skills and to motivate them. Some of these tools will also create action plans to achieve the goals. (Zielinski, 2023)

Using AI algorithm analytics, HR professionals can create personalized development plans tailored to each employee's unique needs and aspirations.


Real-time Feedback and Insights.

AI for employee performance management systems can capture ongoing feedback from various sources such as emails, instant messaging tools, regular check-ins, and even social media interactions to analyze employee’s performance. With this data AI tools can give feedback that’s informed, timely, and most importantly, frequent. (Jha, 2023)

 

Moving from paperwork to conversations.

In the traditional process managers have to spend more time collecting and analyzing employee performance data. By using AI tools managers can be freed from summarizing data or writing reviews and spend more time talking one-on-one with employees.


Organizations can leverage AI to create a workplace where performance management is not only efficient and data-driven but also human-centric and inclusive. The future of performance management is indeed an exciting frontier, where the synergy of AI and human elements propels organizations towards unprecedented levels of success. (Subhadarshini et al. 2024)

 

 

 

References.

Zielinski, D., 2023. How HR Is Using Generative AI in Performance Management. [Online]

Available at: https://www.shrm.org/topics-tools/news/technology/how-hr-using-generative-ai-performance-management

[Accessed 07 04 2024].

 

Jha, N., 2023. How to Use AI for Employee Performance Management System?. [Online]

Available at: https://www.avadolearning.com/blog/ai-for-performance-management-system/

[Accessed 07 04 2024].

 

Subhadarshini S., Nayak A., Biswal S. N., Choudhury S., 2024. The Future ofPerformance Management: Leveraging Ai forBetter Feedback andCoaching. Informatics Education and Research, 4(2), p. 43.


Comments

  1. Dishani WijesuriyaApril 9, 2024 at 7:55 AM

    Nicely written Himashmy. Your post discusses how AI is supporting a human-centered approach, but I feel like you have skipped over the possibility that AI algorithms might be biased. Biases in training data may cause some employee groups to be unfairly evaluated. Organisations using AI-powered performance management tools must guarantee equity and openness.

    ReplyDelete
  2. Himaru AbeygunawardaneApril 9, 2024 at 8:25 AM

    Today, It is an important topic to discuss and nicely discussed here the same by Miss. Benaragama. Very useful. Thank You!

    ReplyDelete
  3. Jerome PereraApril 9, 2024 at 9:25 AM

    Agreed. Typical performance review done by a manager or immediate supervisor takes human instincts and judgement for the evaluation. However, usage of AI in performance management can mitigate these human errors and provide quick and objective performance evaluation for each employee even in a crowded organization (Davenport & Harris, 2017).

    ReplyDelete
  4. Judith FernandoApril 13, 2024 at 11:29 AM

    A nice article about how AI have overcome the performance management in an organization!.

    ReplyDelete

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